An always-available reception
Explain services, collect appointment preferences and help customers request a booking.
Chatbots that answer customers 24/7
Make it easier for people to get answers and take the next step. We design chat and voice experiences around your business knowledge and a clear route to your team.
A USEFUL OUTCOME01 02 03
Help customers get from a question to an answer, appointment or human conversation
Who it’s for
Businesses handling repeated enquiries, appointment requests or out-of-hours customer questions.
Support without the repetition
Answer common policy and product questions, then escalate exceptions.
Better first conversations
Understand what a visitor needs and route the enquiry to the right place.
EXPLORE THE DELIVERABLESExplore related projects
Explore related projects
See the workflow before you commit
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Screenshots available after deployment
Project preview coming after deployment
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A receptionist designed to answer clinic questions and turn a conversation into a saved appointment, with staff able to review every action.
Northside Heating & PlumbingIn build
Screenshots available after deployment
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Triage → technician
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A service assistant designed to sort urgent enquiries, book routine visits and make missed-call costs easy to understand.
Saffron TableIn build
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Table → kitchen ticket
Saffron Table AI Host
A restaurant host planned to handle table enquiries and takeaway requests, with bookings and tickets visible to the team.
KeAitec featured builds are original portfolio projects. Concept demos use fictional businesses and sample data. Live and source links are labelled separately.
BEFORE WE BUILDScope your first release
Scope your first release
Agree the requirements before build
01What do customers ask most often?
02Which channels should the assistant support?
03When should a person take over?
AI can make mistakes. We design fallbacks and human handoff, and test against agreed questions. Voice and model providers may charge usage fees.
Chatbots & voice AI: common questions
What can be live in 14 days?
A focused website chatbot using approved information, lead capture and an agreed handoff. Voice channels and complex booking systems are scoped separately.
Can the chatbot book appointments?
Yes, when your calendar supports an agreed connection. We test availability rules and confirmations before launch.
What happens if it gives the wrong answer?
AI can make mistakes. We design fallbacks and human handoff, test common questions and keep important decisions with your team.
Is voice or AI usage included in the price?
Model, phone and voice-provider usage fees are separate. We agree limits and expected running costs before launch.
FREE 30-MINUTE STRATEGY CALL
Book a free strategy call Plan your chatbots & voice ai project
We’ll review your goals, recommend a starting scope and explain the next steps.